Contact us
Contact Us
We'd Love to Hear From You.
At Castria, we're committed to making your shopping experience as simple, comfortable, and enjoyable as possible.
Whether you have a question about our laundry baskets, need help with an order, or would like assistance with shipping or returns, our team is here to help.
Your satisfaction matters to us, and we're always happy to hear from you.
Get in Touch
Email Support
For product inquiries, order assistance, shipping questions, returns, refunds, and general customer support.
Phone Support
+1 (604) 828-1664
Contact our team for assistance with your shopping experience.
Business Address
Castria
28808 Starr Rd
Abbotsford, BC V4X 2C5
Canada
Website
How Can We Help?
Order Assistance
Need help with an existing order? Contact us with your order number and a brief description of your question.
Shipping & Delivery
Have questions about your shipment? We offer free worldwide shipping, with an estimated delivery time of 7–10 days.
Returns & Refunds
Not completely satisfied with your purchase? We offer free returns within 30 days of delivery, subject to our Return & Refund Policy.
Product Questions
Looking for information about our storage baskets, materials, colors, or product features? We're happy to help you find the right storage solution for your home.
Send Us a Message
You can also reach us through the contact form on our website.
Please include your name, email address, order number (if applicable), and a brief description of your inquiry so we can assist you efficiently.
We're Here to Make Things Easier.
At Castria, we believe thoughtful service is just as important as thoughtful products.
Thank you for shopping with us. We look forward to helping you create a more organized and beautiful home.
Castria — A Little More Space, A Lot More Comfort.